Old one is leaking onto the floor, so I need to replace it fast. This is the new one and the delivery guy self-signed and left before I could talk to him.
The product description says it has a glass-lined tank. Could the glass coating have been damaged?
Considering how problematic water heaters can be, I’d refuse shipment on that. Especially with the glass lining. It looks like someone hit it with a forklift or something.
No expert, but that looks like it took a pretty heavy hit. I probably wouldn’t risk it. Depending on how bad the old one is leaking, you may want to turn the water off and deal with no water for a couple of days
That’s not what you paid for regardless of whether it’s safe. But I wouldn’t
I don’t know, but why take the risk of an explosion (look it up), or glass anywhere near something you might ingest?
If I had to guess I’d say it’s likely fine. Would I risk it? Hell no! Get it replaced!
I say send it back. Safe or not you shouldn’t be stuck with that.
Can you tilt it back and forth? Hear anything rattle?
Nope, anything where the box has a hole through it I refuse to accept the shipment. I’ve seen too many incidents where “it looks fine, it’s a small hole” turn into a nightmare.