what the actual fuck was that? just adopt the order wheel (which existed before waffle house was created), or get a pos/ticketing system already.
Lol the YouTube comments
“The customer has ordered an omelette! I place my jelly packet in the Defensive Position!”
I think a lot of people miss the point, and the trainer here actually says it in so many words: it isn’t supposed to be efficient, it’s supposed to blow the minds of the customers (I.e. “magic”).
Similarly, I’m often blown away by waiters that don’t write my order down AND get my meal completely correct, the showmanship makes it a funner experience.
WH without this system is just very good drunk people food.
E: I worked at WH for a couple years, watching the cooks in action is just plain impressive. Especially when there’s 10+ plates lined up, they’re marking more, managing to not burn already cooking food, AND plating orders.
It’s not unskilled.
You may have asked yourself why I made sure to keep the jelly packs vertical when marking the egg breakfast.
No. No I did not.
If I had to watch that and then be expected to work the same day/week - everyone’s order is going to fucked up.
Is it just me or did he never go over what to do if the customer orders waffles…
24 minutes into Waffle House training vid:
Trainee: “Uh boss, what do I do if someone orders waffles?”
Boss: “…FUCK”
Genuinely, is this real? I can’t tell if it’s parody.
And if you’re lucky you’re able to afford for half a month the meth so you can endure this.
Nearly 24 minutes of instruction, and not a word on when to drop a thrown chair, or how to mark a knuckle sandwich for a customer.
