Stop using DoorDash and other delivery services. They’re a huge scam and you end up paying double for cold food that someone might have tampered with.
This. They are predatory to their drivers, their customers, and the restaurants they almost blackmail into using them. Awful awful company.
Where I live it’s about £2 more on a order of any cost. That’s not even close to being double, especially with a minimum spend of £10 lol.
Hyperbolic comments are everywhere /s
Are you ordering directly from the restaurants?
No. Clearly deliveroo in UK is wildly different to American delivery services.
Turns out some places are different. Weird, right?
You should check the price of the food on the DD menu isn’t also higher than the price on the regular menu. It may be a 2$ fee, but I’ve also seen higher per item prices.
Still not even close to double
Yeah, Uber eats is about 20% more expensive per item on the menu, though I am sure it varies.
Well hooray for you? DD and GrubHub fees easily double anything I order.
Indian take out for my wife costs about $44.
The same items ordered on the delivery apps comes out to about $56 and then after fees and tips is roughly $80.
I wish these companies were only $2 more expensive than just going to the restaurant.
Holy shit America is so different
My experience using DoorDash and Uber eats is in the 2x range for costs. When I switch to pick up or order directly, it’s always about half the cost.
This clearly differs wildly between countries. It’s just not this way at all on europe
Thanks for the input, my trusted door dash corporate friend.
Considering I used GBP and door dash is not used in the country which has GBP as it’s primarily currency. You can live safe that I’m not a current door dash employee looking to retain angry American customers
This entire tipping thing is terrible - including for dashers themselves.
It means dashers income heavily relies on strangers being kind enough to leave some extra.
It means customers are gonna feel bad for not paying more than their order amount (and they probably will pay the tip)
It means company can employ slave labor for extremely low pay and still have people willing to do this.
Tipping benefits only one party - the companies. We need to stop it.
I don’t use door dash much but I’m pretty in Canada at least there is a mandatory tip . At least there is with skip the dishes that’s what I usually use .
If it’s mandatory it’s not a tip, it’s a fee, which is perfectly fine and reasonable for a home delivery service but it’s not a tip.
I agree. But he’s also wrong. Tip is not mandatory. If you want you food in a reasonable time frame however, it’s a good idea.
Stop patronizing restaurants where they don’t pay their staff a livable wage. Stop using delivery apps that don’t pay their drivers a livable wage.
This predatory employers are the problem. Stop rewarding them with your business.
Add a note in delivery instructions “cash tip”.
It also gives the advantage of tipping less if it takes too long ;)
We don’t see delivery instructions before we accept and nobody believes that bullshit because all the baiters do that. “Cash tip” in delivery instructions is straight up always a lie.
I’ve done Uber eats in the past, and you don’t see the notes until after you pick up. Things may have changed since 2020/2021, but all I recall seeing is
- distance to restaurant and distance to drop off
- total profit (including current tip)
So I wouldn’t see the cash tip note until after I accepted the delivery.
And I don’t think it makes your order arrive any faster.
A reasonable tip ensures that someone will accept your order. Nobody is forced to go pick your food up.
I did a bunch of ride-a-longs with my buddy during COVID. Watching him decide which orders to accept was fascinating. There are lots of variables, and a reasonable tip was a requirement.
It basically boiled down to how much money per mile.
Some shady people will put a $20 at first, but then change it to $0 after the food is delivered – not based on bad or slow service, but because they are assholes. The $20 is to get a Dasher to accept the order quickly. Bait and switch.
A reasonable tip ensures that someone will accept your order. Nobody is forced to go pick your food up.
I member when restaurants employed drivers that actually delivered reliably without needing to bid for their attention first. Hard to forget since I was one of them!
Hourly pay was regular minimum wage instead of the server level chump change, and when using my own car I received an amount for wear and tear + gas. So in my case tips were actual tips on top of a living wage and even if nobody had tipped it would have been an alright job.
I can’t imagine trying to do the same thing for only tips.
It isn’t only tips. I opt to be paid by time + tips. In my area it is $18.50 per hour driven with tips. I average about $25-$28 per hour. The real issue is that getting to the point where you can just go work whenever you want is really rough because there isn’t always a spot available.
Is there a rating system for customers?
It does. Dashers scramble for orders with a high money to distance ratio. $8 3x per hour is hot shit.
The tip does go to the driver
It does, but the thinking here is that the dasher basically loses money taking no tip orders. Which in my Nordic mind is a fucked up business model. A living wage should be the minimum requirement.
Look at the socialist over here guys, over here in America we let our children go without lunch if they can’t afford it. How else will they learn that they need to be a productive member of society?
Frankly, I wouldn’t want to live under some authoritarian healthcare system that no longer allowed me the freedom to weigh my options between crippling debt and death… Variety is the spice of life!
Frankly, I wouldn’t want to live under some authoritarian healthcare system that no longer allowed me the freedom to weigh my options between crippling debt and death… Variety is the spice of life!
That’s the true freedom we get to have. I hear in the UK and Canada they sometimes have to wait in line! Here I get prompt care with my hundreds of thousands of dollars I pay. Now that’s service.
Don’t have to wait in line if you can’t afford to go in the first place
Taps head
True freedom right there!
God bless America
It’s worse. They aren’t employees. They are independent contractors who in many cases assume all liability and have to pay their own payroll taxes. Most aren’t reporting it to their insurance company, much less thinking about retirement and healthcare. It only really works as a temporary side gig.
Under EU-Law you might not fall under independent contractor because most of the income and how you do your job is dictated by a single company.
You automatically fall under regulations for employers and get those protections too. Company that try to do this have to tread very carefully not to fall into that.I was speaking for Americans. Companies like Door Dash are practically experiments in avoiding labor laws .
Get a minimum amount of compensation for doing a job? Do you hear yourself? That’s madness!
They really need to stop calling it a tip. It’s a bid for service.
Drivers shouldn’t be allowed to see the tip amount prior to delivery completion. That, or tipping shouldn’t be allowed until after completion. I hate this more recent model of tipping before receiving service. Because as you said, it’s a bid for service, not an acknowledgement of good service.
No fuck you. I’m not gonna sit around taking all the shitty orders that just ruin my car and waste my time for $3 just because you think I should have a gambling problem for your benefit.
Also they already tried that. Everyone quit except the dependent people who just got ruined.
Then you’re part of the problem, I guess.
No, the problem is that you want what you won’t pay for. Nobody else is gonna have a problem not giving it to you. Your problem is your own.
You aren’t entitled to gratuity, despite seeming like a very entitled person. You present yourself like a charity case.
I’ve got plenty of customers who pay my price. It’s not a matter of entitlement. You want a bootstrapped market. I take the free market.
In your other comments you complain about being in debt, with a broken car, because of the job. Sounds like you’ve got it figured out and are definitely on top in the situation, I’ll leave you to it.
Drivers can’t see the tip, but they are given an estimated payout (of the number presented is different from the estimate, it’ll always pay higher than the estimate) for each order.
If this wasn’t the case, there wouldn’t be any drivers. Drivers are contractors and DoorDash bids orders out until someone accepts it. No contractor in their right mind will accept a job not knowing how much it’ll pay.
If tipping weren’t allowed until after delivery, most people wouldn’t tip. You have the option to raise or lower your tip already, but have you ever gone in there and changed your tip after you received your order? Most people don’t. In the 6 or so months I was delivering, I only had one tip adjusted.
Do you get your tip back too if the driver steals your food? Here we have Rappi that also asks for tip before the delivery so I never gave it out.
Yes you do.
I did once because the driver completely ignored my delivery instructions and I called to cancel the tip. They refunded it immediately.
Our building has a problem with theft, which I noted in my instructions, and they left the order in the lobby despite my clear warning to the contrary.
Flip it around - why would you work a job, any job, where you don’t know your pay until after the work is done?
“Tipping” is rich-people speak for shifting the expense (and blame) to the customer.
There’s nothing to flip, gratuity and wages should be separate things. And minimum, standard living wages should be paid.
They already know the pay. If the pay isn’t enough without the tip, then maybe they should consider getting a different job.
Practically nobody does uber as their main job, they do it because they either want/need extra money, or are struggling to survive at all. I know uberers, none of them would choose the job, but they can’t find other work. There’s an intentional lack of employment, in my country at least, to keep the workers moving forward; “Do for us, or end up like those people”.
If your business requires you to exploit your workers in order to make a profit, then your business doesn’t deserve to exist. Making excuses for the exploiters changes nothing.
If the business doesn’t deserve to exist, why do customers keep supporting them? Why is the onus only on the workers to suffer?
“Free” market doesnt really work without regulation, otherwise we shift towards current business models where you, the customer, often dont really have the choice.
That’s actually an excellent question. You should look into why people who work for America’s largest employer can only afford to shop at Walmart, have little to no benefits, no job security, and often qualify for food stamps (which is American taxpayers subsidizing their salaries). The owners of America’s largest employer are worth like $140,000,000,000.
Hint: it’s coercion.
Why are customers responsible for ensuring that workers get paid fairly? I’m looking for a service. If your service cannot exist without exploiting your workers, then it doesn’t deserve to exist. You are not entitled to exploit people for your own gain.
You realize that gig economy is the neoliberal slang for a poverty class work, but without the rights of workers, right?
So you’re criticizing people who are forced by the system in which we live, to be ordered around by a fucking algorithm, and then take abuse from people who have enough money to NOT work in the gig economy, but no where near enough to actually own the servant class they get off on abusing.
You realize that the gig economy is not my responsibility, right? I’m not criticizing the workers for being underpaid. I’m criticizing the exploiters for underpaying their workers. If you can’t pay your workers enough, that is not my fault. You are not entitled to exploit anyone for your personal gain.
If the pay isn’t enough without the tip, then maybe they should consider getting a different job.
I’m not criticizing the workers for being underpaid.
Study: When questioned about continuing to work for poverty wages, gig workers across the nation respond with resounding “guess I just didn’t think about it because I’m so goddamned stupid” ¯\_(ツ)_/¯ .
I agree with you completely but at the same time I have disdain for gig workers because they all seem to operate under an entirely different set of traffic laws and social conventions. At least where I live.
Wdym by social conventions?
I see them acting rudely to restaurant staff and grocery store staff often.
If you think tipping, a current necessity to ensure proper pay, is not something you should be doing why don’t you stop using food services which expect tipping?
They won’t stop underpaying because you don’t tip they’ll just blame the worker. The one who can’t quit, because there’s not alot of work around, and they need food for survival
It’s only expected because consumers with a similar mentality keep supplying the bandaids to the business. That, and poor local and federal regulation.
In the UK (and a lot of Europe) tipping is completely optional. We only tip for exceptional service or if we’ve made the server’s life difficult. It’s an optional extra for the server.
At this point, it’s so endemic, in the US, that it likely needs to be fixed from the governmental level, but that doesn’t make it something that can’t be complained about.
American workers rights really scare me. Tipping being allowed to subsidise wages is awful, but so is the safety legislation, and child labour laws. We have issues in the UK obviously, but they’re relatively minor in comparison.
A tip before service is not a tip. It’s coercion. Maybe we should consider adding regulation to this entire industry to ensure fair pay.
Ok, call your extra payment whatever name you want, and get the ball rolling on legislating new regulations to ensure fair pay. They deserve to get paid more, and when/if those regulations go through the drivers will have a better future.
That didn’t answer the question, though. We both agree that drivers deserve to get paid more, so why not open up your wallet and start paying them more now? Why wait months or years for legislation to go through to force you to pay more, when the power to make sure your driver is paid well is sitting in the palm of your hand today? Your individual act of tipping or not tipping will do nothing to address the system at large, but it will do everything to ensure your driver driver gets paid fairly for the labor they perform while they serve you.
Why is it my responsibility to ensure they’re paid fairly by me directly? It’s the employer’s responsibility to pay their workers fairly. If you can’t pay your workers fairly, why does your business deserve to exist?
I’m all for ending tipping culture. And a tip before service may not be a tip, but as long as this is how it’s set up, it’s the current way we must do things.
Just like if you want someone to do some handy work for you, you can go on Craigslist and say “need someone to do ‘x’. Will pay $150” and workers who search on there for jobs will decide whether or not it’s worth it for them to do the job. This job just so happens to be giving you food or a ride.
Right, and if a company can’t pay their workers enough, then workers are not obligated to work there. It is not my responsibility to ensure your workers are paid fairly, regardless of how things are currently set up.
take it up with the state you elected. If they allow you to work for a wage that’s not enough to live on, and you don’t get a different job - that’s a you problem not a customer problem.
It’s a poverty trap. Your choice often isn’t “get another job” or stay there. It’s do this job, and survive another month, or quit and be not be able to afford basic necessities (like rent, or food). Unfortunately, the job can leave you too mentally and/or physically exhausted to properly hunt or reskill for another job. It’s a catch 22 situation.
Interestingly, COVID actually helped a lot of people on that front. The government income support, and enforced rest let people stop, breathe and think. Many then went on to do exactly what you suggested. Unfortunately there’s always more to be drawn into the trap.
This doesn’t justify flaming customers because we won’t pay them extra for doing their job. Does it suck for them? Maybe. Do I work hard for my money and don’t want to hand it our to them? Yes.
Personally I tip 20% or more at most Restaurants. I draw the line at tipping before service as well. They aren’t even pretending anymore that it’s about service.
That said, I don’t use any Gig economy service; I don’t believe in their business models at all, and part of what you are saying is why. Workers shouldn’t be taking on the burden, companies should.
I do tip at some pre-service places that I’m a regular at, but I’ve run into some pretty ridiculous stores asking for tips where nothing warrants it. I try to be fair, but it is getting ridiculous.
One of the most ridiculous tipping related thing happened a couple of weeks ago. I was ordering some pantry items from an online store that shipped to me (shipping fee was separate, based on how much is purchased). They had a vinegar that I couldn’t find locally or online elsewhere, and since they are a small family business, I decided to order a few other things to support them even though all their prices were a bit higher than other places. When checking out, they asked for a 20-25% tip to help support their small family business. That just made me mad. Never going to shop from them again.
Yes that’s completely ridiculous. You’re helping their small business by shopping there in the first place.
The pay is about $2 per order, regardless of mileage. Dashers can typically complete 2-3 orders per hour, and pay for their own fuel. The base pay is absolutely not worth it.
They are paid approximately $4 to $6 per hour, and yet some people are still defending the practice and asking customers to pay extra on top of the food and the $10+ delivery charge…
Given their compensation model, all I can say is that if you are not willing to tip, and/or you are not willing to tip ahead of time, you absolutely should not use the service at all.
And I don’t, specifically for that exact reason.
Tips are no longer tips and companies have successfully forced us to pay their employees for them.
It’s not the customer’s fault. In addition to us paying their wages we have to trust some rando to do a good job with zero evidence they will.
If they don’t fulfill your expectations, you inform DoorDash. They hand out full refunds like candy.
That “rando” is not a DoorDash employee. You’re hiring a contractor through a broker, not asking a restaurant to send a waitress to your table.
The employee-waitress can’t refuse you service without getting herself fired, but a contractor-driver can tell you exactly where and how far to shove your bullshit offer.
Well no, tipping is how you show your appreciation for a service. You are bring selfish if you don’t at least tip a minimal amount.
A reasonable required base level of pay for service is necessary before a tip is showing appreciation.
There is a base level of pay. That doesn’t mean you get to hate the poor person who is stuck serving you. You should appreciate what others do for you.
Where did you get the idea that wanting reasonable wages before tips means I hate servers?
Learn to read.
Please tip your plumber, i mean you do appreciate their work dont you?
15% would be fair wouldnt it?
You should tip anyone or dont you appreciate what they do for you? What? You already paid them? But you didnt yet appreciate them yet! How could you!The way this comment section is going I’d expect them to beet the plummer.
My sons a plumber and he just got $100 tip for doing a job, but it was right before Christmas and the client was really rich. I don’t condone tipping but if I do tip it’s usually in cash
I’m really starting to feel like some of the people in threads like this who don’t get this simple concept you stated are just experiencing cognitive dissonance about the fact that they themselves are happy to exploit the workers because they don’t want to tip. (If I’m working for myself, and you hire me to perform a service, then I am your worker. 🤣 Fuck you, pay me.)
Can you decrease it afterwards?
Not sure about a decrease, but you can easily get it fully refunded if they fuck up. I tip really well because I used to be a food courier myself. Every few months some idiot delivers my pizza upside down or leaves my order outside my building and I get my tip refunded with ease. I have no idea if that money is refunded from the dasher’s pay though.
I’m a dasher. Yes, drivers do get tips, and our livelihoods depend on people tipping. Yes, you should tip, yes, you’re just being cheap if you don’t. Yes, it is bullshit that doordash doesn’t pay us more, yes, tipping culture is bullshit. But you still eat out at your favorite greasy spoon knowing full well the staff depends on tips to pay their rent so you tip them.
If you don’t want to tip, get off your ass and get the food yourself. We’re dying out there and don’t need a hundred 15-mile-0-tip deliveries declined a day dragging down our acceptance rates. Just treat us like fucking humans, ffs. Please. Tip. Your. Drivers.
It’s your employer who doesn’t treat you like humans. Stop blaming the customers for it.
Their employer is treating them like a tipped employee, which is so embedded into society’s fabric that we have a separate tax code for it.
You not liking that is not any different from you liking a given law. You’re free to not participate, but expect there to be consequences, and one of those is for people to assume you’re intentionally being an asshole, not protesting a perceived injustice.
The customers in this case are also treating the employee like shit.
Sometimes it frightens me to see how things in the US are working. This crap will come to europe sooner or later, the US capitalism is just a few years ahead.
I’m not sure of that. The difference is that people in Europe have a history of having good things thanks to regulations. In the Us, lobbyists have done so much damage that the culture is that regulations are bad.
I hope they never get complacent though.
Germany is well on track with the AfD doing populistic politics and other countries are not that far off doing the same or even more extreme versions of it.
Fuck tips
You mean “fuck places where I’ve been socially obligated to pay someone’s wage instead of their employer”
You literally always pay the wages of the people that work for companies.
Usually it’s rolled into the price of the product or service, which clearly nobody has a problem with.
As is this. I have no idea why people here are convinced tipping is somehow bad for employees and good for employers
It’s literally the same thing you just are more aware of it.
It’s not the same thing. Tipping is a psychological game that pits customers and servers against each other. It’s “how little can I tip before they tamper with my food” versus “how indebted can I make them feel before they reject it and leave without tipping”
It’s “how little can I tip before they tamper with my food”
Normal people never, ever think this.
I didn’t realize you’re the spokesperson for all normies, what an honor. Really though, it is a common sentiment, especially with pre-tipping. When they flip around that iPad and glare at you, there is definitely a sense that the probability of them spitting in your food is not 0% if you hit the no tip button.
Baristas post on their social media about giving non-tippers decaf all the time. If that’s what they are willing to share publicly to the entire world, imagine what people are willing to do secretly.
People on all these astro-turfed anti-tipping posts always have the same AI generated talking points. Rarely ever do these people actually talk about STOPPING using the apps and STOPPING going to restaurants. Stop making “tip culture” the fault of the worker. It is 100% on the business owner for not paying their staff appropriately for the work performed. Not tipping rewards the business and punishes the worker.
All the bullshit with tipping on food delivery apps made me stop using them years ago.
First I hear the apps are stealing tips. Then they’re not stealing tips anymore. Then maybe they’re stealing some of the tips.
To try and avoid all that I tried to use cash. The drivers don’t get their base rate reduced and they get the entire, non-reportable cash tip. Then my food started taking twice as long and arriving cold because the drivers thought I was stiffing them.
My theory is the apps do this (pre-tipping) on purpose to discourage cash and after-tipping so they can lower what they pay the driver and they’ll still accept the order because they see the higher after tip amount. So now the apps might not be technically stealing tips, but they’re using up front tips to allow them to reduce their shitty base rate for everyone.
Now if want delivery it’s pizza, Chinese, or one of the few other places with their own drivers. I’ve had this policy for years now and I don’t see myself ever going back unless it’s an emergency.
Bonus to me: all my takeout/delivery is now 20-30% cheaper. Everyone should really take a look at the inflated prices they’re paying and decide if it’s really worth saving a short drive.
Ya I used to always tip cash but stopped all food delivery entirely ~5yr ago. By turning food delivery into a live auction everybody loses except the company running the service. Drivers compete against eachother accepting the absolute lowest fees while customers need to play the game of choosing an appropriate tip for a prompt delivery while also ideally not shorting the employee who ultimately accepts the order. But since to accept the order they need to compete with other drivers it’s naturally going to lead to them accepting lower prices, allowing the delivery company to pocket the difference. Not a good system.
They do get the tips.
How much of it?
Idk about door dash, but my son was delivering through Uber and he got all the tips for his deliveries.
It’s right the in there screenshot
My take is that it’s 100% not the full truth.
The facts don’t matter, only the narrative. Good for you being open to challenging your own beliefs.
As someone who delivered DoorDash this past year, I can confirm that drivers get 100% of the top. I had a bunch of customers ask me to verify and it was always accurate. I’ve also confirmed with a number of delivery drivers that brought me food.
? I thought it did though. I’ve read online stories of Dashers being annoyed at low tips.
Typically? What door dash does is, if you tip 5 bucks, and the driver’s fee is five bucks, they take the fee back. At that point they’re loosing money, and door dash gets to say the tip goes to the driver.
(But the delivery fee doesn’t.)
They backtracked on that years ago due to public backlash. That’s no longer the case AFAIK
That’s not how it works. I’m a door dash driver. We get a base pay, (usually $2-$3 per order but can be more if it’s peak hours) plus tip. The base pay isn’t affected by tips.
We see the total (base pay plus tip) when we are deciding whether to take an order. Orders without tips are rejected by most drivers.
