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The original was posted on /r/maliciouscompliance by /u/M155M01 on 2024-12-11 07:18:29+00:00.

I worked at a hardware store about 7 years ago. We sold big gas bottles (11kg or 24 in feedom units of LPG) and if you brought in an empty bottle we would give you a filled one in exchange for a price. How it worked was that the customer came to the checkout, expressed their wishes on what kind of bottle they needed and paid. The gas bottles were given to them outside the store at a loading station for bigger goods. The checkout machine would print automatically 2 receipts: one normal receipt and one the customer would hand over to a worker in the loading station outside the store as a proof they paid for the gas.

By law, we had to always verbally offer a receipt to every customer (this is to prevent selling things under the table and a cashier could get fined if they didn’t offer a receipt). So a lot of customers automatically deny having the receipt and just tell you “no receipt thanks” before you even open your mouth. Some take the receipt but just drop it directly at the trash bins right after the checkout.

In comes the villain, a middle aged man who wants to exchange his empty bottle to a filled one. He’s being a generic ahole and barely acknowledged me, the cashier in my mid-twenties. He pays and takes the receipts. He crumbles them up and throws it at me! He said he didnt need a receipt. Working in customer service was not a peak career point and as every sane person knows, customers are often wrong. However never ever had I been disrespected so much that someone would throw a piece of trash at me!!

In kicks the malicious compliance. I knew the dude needed the receipt to get what he paid for. So I took the receipt ball he had made, dropped it quietly to the big trash bin next to me and started helping the next customer in line. The disrespectful man took a few steps away, realized his mistake and said he actually needs the receipt back. I was busy already with the next customer so with the brightest smile and happy tone I said “Sure! It’s in here!” and handed the trash bin to him. Divine justice had also arranged it so that we had cleaned the checkout floors quite recently and emptied the dust into the trash bin. He had to hand pick his receipt ball from the middle of gray dust, old chewing gums and whatever yucky stuff had ended up in the huge bin.

I’m glad to say the ahole turned a lot nicer and lost his demeaning attitude as he was shuffling through the trashes.