Sometimes that’s the case. Other times, it means that the pricing varies based on the client. This is very common with enterprise software - the bigger the client, the more they can charge for the exact same SaaS system.
The other fun thing with enterprise software is that advertised features may not even exist yet, and only get built once a client requests it. The client gets charged a fee to activate the feature, which covers a lot of the development cost to build it.
this was always a sign to me that they have excruciating high prices that they’re afraid to publicize
Sometimes that’s the case. Other times, it means that the pricing varies based on the client. This is very common with enterprise software - the bigger the client, the more they can charge for the exact same SaaS system.
Or it may not be SaaS and thus it really depends on how much support and custom integrations it is going to take.
Definitely a possibility too.
The other fun thing with enterprise software is that advertised features may not even exist yet, and only get built once a client requests it. The client gets charged a fee to activate the feature, which covers a lot of the development cost to build it.