The social media platform Bluesky recently had an incident where a user created an account with a racial slur as the handle. The Bluesky team quickly removed the account but realized they should have had automated filters in place to prevent such issues. They are now implementing a two-step automated filtering and flagging system for user handles while still involving human moderators. The team acknowledges they were too slow to communicate with the community about the incident and are working to improve their Trust and Safety team and communication processes going forward. They are committed to learning from this mistake and building a safer and more resilient social media platform over time.


Previous post about this topic https://beehaw.org/post/2152596

Bluesky allowed people to include the n-word in their usernames | Engadget

Bluesky, a decentralized social network, allowed users to register usernames containing the n-word. When reports surfaced about a user with the racial slur in their name, Bluesky took 40 minutes to remove the account but did not publicly apologize. A LinkedIn post criticized Bluesky for failing to filter offensive terms from the start and for not addressing its anti-blackness problem. Bluesky later claimed it had invested in moderation systems but the oversight highlighted ongoing issues considering Twitter co-founder Jack Dorsey backs the startup. The fact that Bluesky allowed such an obvious racial slur shows it was unprepared to moderate a social network effectively.

  • chirospasm@lemmy.ml
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    1 year ago

    I suspect it may be a bit more along how you’re describing here – we expect some user experience patterns to already be in place, if not considered, like not being able to select inappropriate handles. Former Twitter folks should know ‘better.’ From the outside looking in, it tracks.

    I wonder if the Bluesky team, right now at least, is more engineer / dev heavy, and they have not brought on UX folks to help drive a product design that considers patterns we’d be used to experiencing. They may be operating pretty lean.

    An idea, at least.