Plex, the free streaming app, laid off approximately 20% of its staff, TechCrunch has learned, which will affect all departments, including the Personal Media teams.

“This is by far the hardest decision we’ve had to make at Plex,” CEO Keith Valory said in a statement. “These are all wonderful people, great colleagues, and good friends. But we believe it is the right thing for the long-term health and stability of Plex.”

The streaming app gives users a single destination to upload and organize content (video, audio and photos) from their own server while also allowing them to stream it via mobile app, smart TV or desktop.

In recent years, however, Plex has invested in free, ad-supported streaming (FAST) and live TV offerings. The FAST market has become saturated as many companies have entered the space. Plus, the overall advertising industry has taken a hit, making it harder for companies to earn enough revenue.

Valory noted in his statement that the company was significantly impacted by the slowdown. “While we adjusted our business plan last year after the shift in equity markets to get us back on a path to profitability without having to cut personnel expenses, the downturn in the ad market in Q2 put significantly more pressure on our business and ultimately it became clear that we would need to take additional measures in order to maintain a confident path to profitability within the next 18 months,” he said.

He added that the company is still expected to see 30% growth this year.

According to a Slack message from Valory, obtained by The Verge, which first reported the layoffs, Valory noted that 37 employees would be impacted.

Additionally, it seems that Plex may have had another round of layoffs earlier this year. Five months ago, a former account executive posted on LinkedIn that they were “affected by company layoffs.”

As of January, the company had 175 employees, and its revenue was in the double-digit millions.

Updated 6/29/23 at 12:10 p.m. ET with a statement from CEO.

  • sunbeam60@lemmy.one
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    1 year ago

    It’s the app ecosystem for plex that keeps me there. There’s an app for my LG tv, an app for my in-laws’ Roku etc.

    • Fushuan [he/him]@lemm.ee
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      1 year ago

      I downloaded the free emby server for my pc and paid the single payment 4€ for the android tv app. No regrets, works great.

    • Vaseline@lemmy.world
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      1 year ago

      Yes you’re right, Jellyfin isn’t on many platforms but I’m pretty sure they have an app for LG and Roku (Clients here). Although the LG app isn’t the best from what I remember. What I usually do is use an Amazon fire stick with Tailscale for my family and it’s been working well. But also as popularity increases others will be able to contribute more and the apps will become better.

      • sunbeam60@lemmy.one
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        1 year ago

        I do know but I’m grateful for your sharing anyway.

        My point was more that plex coverage was wider than jellyfin.

        • TheOptimalGPU@lemmy.thesilentlink.org
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          1 year ago

          I do agree. Unfortunately some platforms like PlayStation for example won’t allow Open Source apps so there is no chance in there being an app for these platforms.

          However, more platforms are slowly being added with the Tizen app for Samsung TVs in progress and usable through side loading.

    • Honkinwaffles@lemmy.world
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      1 year ago

      Its the only reason I am still using Plex, I don’t know if we will ever get Jellyfin on even half the devices that Plex is on. : (

    • PorkSoda@lemmy.world
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      1 year ago

      Agreed. If Jellyfin has any desire to become the market leader and a legit alternative for home media streaming, an already narrow niche, they need to refine this piece of the end user experience.

      And I’m not saying Jellyfin wants to do this. They’ve definitely found their hardcore enthusiast crowd.