In the US it is common to have an amenities fee that you will only know, in most cases, the day of your check in. The fee applies whether you use the amenities or not.
California just passed a law banning any mandatory fee if it isn’t included in the advertised rates; the ban goes into force starting middle of next year.
The new law, which takes effect on July 1, 2024, “make[s] unlawful advertising, displaying, or offering a price for a good or service that does not include all mandatory fees or charges other than taxes or fees imposed by a government on the transaction.” If a fee is not optional and cannot be removed from a bill, the fee has to be disclosed from the top.
That being said, I would imagine that there is some wiggle room on “mandatory”. Like, a hotel is going to be allowed to charge for use of items in a minibar, for example – that’s not a mandatory fee. I don’t know what the bar is for notification that a given action will incur a fee.
In the US it is common to have an amenities fee that you will only know, in most cases, the day of your check in. The fee applies whether you use the amenities or not.
California just passed a law banning any mandatory fee if it isn’t included in the advertised rates; the ban goes into force starting middle of next year.
https://www.frommers.com/blogs/arthur-frommer-online/blog_posts/california-bans-deceptive-resort-fees-see-what-s-affected-and-when
That being said, I would imagine that there is some wiggle room on “mandatory”. Like, a hotel is going to be allowed to charge for use of items in a minibar, for example – that’s not a mandatory fee. I don’t know what the bar is for notification that a given action will incur a fee.