You know what’s funny, Snapchat is and always was a confusing mess of a service. Didn’t stop it.
It’s not ease of use that closed-source brings, it’s a brand image. Companies like Apple, MS, Amazon, spend millions annually on shaping their brand. That image makes people feel at ease. It provides context, trust and a sense of familiarity and security because “why would Apple ever spy on me, they are a publicly traded company used by billions?” is more favourable than “oh some geeks made this thing in their basement and can watch me??”
You know what’s funny, Snapchat is and always was a confusing mess of a service. Didn’t stop it.
It’s not ease of use that closed-source brings, it’s a brand image. Companies like Apple, MS, Amazon, spend millions annually on shaping their brand. That image makes people feel at ease. It provides context, trust and a sense of familiarity and security because “why would Apple ever spy on me, they are a publicly traded company used by billions?” is more favourable than “oh some geeks made this thing in their basement and can watch me??”