I actually support phasing tips out for service fees, less dodgy and less influenced by cognitive biases from customers toward certain genders or ethnicities of staff.
Roll it into the prices then. Any mandatory fee is a cost of doing business, don’t make it look like your food costs less than it really does. Only taxes should be separate.
It’s a USA thing. Other places often have rules that say the price advertised (on menu, website, in store) is the price the customer pays, all fees and taxes included.
Yeah in Australia restaurants are allowed to have a service fee only if it’s applied on select days (e.g. weekends and public holidays, but not every single day of the week) and they clearly display the conditions of the service fee “at least as prominently as the most prominent price on the menu”. Otherwise, they have to roll in any fees into the main advertised price.
I actually support phasing tips out for service fees, less dodgy and less influenced by cognitive biases from customers toward certain genders or ethnicities of staff.
Yeah, but phasing out should probably be some form of cross tapering, not a decently sized service charge and the same size “suggested tip” on top.
Roll it into the prices then. Any mandatory fee is a cost of doing business, don’t make it look like your food costs less than it really does. Only taxes should be separate.
It’s a USA thing. Other places often have rules that say the price advertised (on menu, website, in store) is the price the customer pays, all fees and taxes included.
Yeah in Australia restaurants are allowed to have a service fee only if it’s applied on select days (e.g. weekends and public holidays, but not every single day of the week) and they clearly display the conditions of the service fee “at least as prominently as the most prominent price on the menu”. Otherwise, they have to roll in any fees into the main advertised price.