• Dimok@reddthat.com
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    1 year ago

    They keep a record of complaints as part of their CAPA. Any food related issues should always be reported, helps quality dept.s push for more funding.

    • thefartographer@lemm.ee
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      1 year ago

      And then the quality department uses those complaint printouts to level their wobbly tables in the cafeteria.

      • Dimok@reddthat.com
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        1 year ago

        Quality hasn’t printed out complaint reports since the 90s in most places. But, yeah about the same impact by the end of the day…or quarter.

      • TrippaSnippa@aussie.zone
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        1 year ago

        Because the reports go unheeded by management until it costs them money, at which point the quality department get their arses kicked for not fixing the problem that management ignored.