Every time that there is a leak like this it’s infinitely aggravating how the spin department tries to downplay what happened. If you are using SMS based MFA you probably want to stop doing that now.
Every time that there is a leak like this it’s infinitely aggravating how the spin department tries to downplay what happened. If you are using SMS based MFA you probably want to stop doing that now.
The reality is they may not know exactly what was obtained, but they do know it wasn’t anything they don’t collect (like DOB, SSN, etc listed in the message). Instead of looking at this purely as a CYA message, instead looking at it as informing you as soon as they had any idea your information may have been impacted instead of waiting weeks/months to inform you. Don’t let perfect be the enemy of good.