i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.

then they made the poor guy literally ask at the end ‘are you satisfied with my service today’

  • originalucifer@moist.catsweat.com
    link
    fedilink
    arrow-up
    40
    ·
    11 months ago

    its a purposeful way of extracting money from a group they know wont fully utilize what they are selling.

    they want you to sign up, and forget about it. its a scam.

    • Delphia@lemmy.world
      link
      fedilink
      English
      arrow-up
      11
      arrow-down
      1
      ·
      11 months ago

      Its not a “scam” by definition because you are getting what you pay for. But yeah its predatory as fuck.

      • Nollij@sopuli.xyz
        link
        fedilink
        English
        arrow-up
        7
        ·
        11 months ago

        Given that many tell you how easy it is to cancel when it’s not, those are scams.

    • Mario_Dies.wav@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      13
      ·
      11 months ago

      Yeah, that’s why I’m alright sticking to the exercise I can access for free: walking, cycling, longboarding, calisthenics…

      I feel like I’m in better shape now than I was when I had an actual gym membership

      You’ve also described why I tend to avoid a lot of subscription based services.

          • mojofrododojo@lemmy.world
            link
            fedilink
            English
            arrow-up
            3
            ·
            11 months ago

            people think we’re an odd couple, with my board and his skates on the trails

            harness him up and make him your longboard puller! screw what people think, most people suck.