Your employer has policies for dealing with shrink/theft. They assuredly don’t include confronting the shoplifter. It sucks because you were just trying to act in the best interest of your store. It sucks to lose your job, it sucks to not be given a second chance based on your history. I’m guessing there is probably liability/reputation concerns that is keeping corporate from just giving you a warning. Its not that they don’t care about you, actually it is because they don’t care about you, the dollar value of the risk of lawsuit/bad press became higher than what it costs to replace you.
Your employer has policies for dealing with shrink/theft. They assuredly don’t include confronting the shoplifter. It sucks because you were just trying to act in the best interest of your store. It sucks to lose your job, it sucks to not be given a second chance based on your history. I’m guessing there is probably liability/reputation concerns that is keeping corporate from just giving you a warning. Its not that they don’t care about you, actually it is because they don’t care about you, the dollar value of the risk of lawsuit/bad press became higher than what it costs to replace you.