Corgana@startrek.website to

Technology@beehaw.orgEnglish · 11 months ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

143

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to

Technology@beehaw.orgEnglish · 11 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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HeartyBeast@kbin.social
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11 months ago
Not paywalled for me perhaps it wasn’t for OP.

Technology@beehaw.org

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