Just so tired of almost every time a doctor submits stuff to insurance, we have to be the ones to make multiple phone calls to both the doctor’s office and insurance to iron everything out, figure out what the issue is (it’s always a different issue), and basically be the go-between for the office and insurance. What am I paying $500+/month for?! It’s like paying for the privilege of having an exhausting part-time job.

And yes, I understand that insurance wants to weasel out of paying anything, but this isn’t even shadiness, just straight up incompetence and lack of communication/following procedures. The amount of emotional energy we have to spend untangling this stuff leaves us drained.

    • jordanlund@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      8 months ago

      Fought them for a month, meanwhile I’m in pain, limping with a busted tendon.

      Finally we just gave in and did the xray, which - surprise! - showed nothing! Then they approved the MRI.