I pay all my bills online so I’m used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.
My password wasn’t working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it’s wrong. Now I’m locked out of my account for the 2nd time in two days…
I almost think it’s a conspiracy to enable charging people more late fees.
I would not put it past them. I’m in the same boat, I pay bills every payday. There’s one account that never likes my login.
“cool, guess I don’t have to pay that one”
“no wait not like that!”