So I was shopping with my wife today and I said “oh let’s see if my membership helps out.” So we went and added the same item to each of our carts, and to our surprise, the total was the same! So what is it exactly that I’m paying for in this membership if the items “original price” is higher for me than it is for regular shoppers?
Oh my fuck that stupid fucking horrible credit card. So so so many people they wanted me to push it on who were definitely NOT in the position to have one. If you’re struggling to put together $400 for your kid’s college laptop the last thing you need is some high pressure manager telling you that this credit card will save everything. Just ignore the 29% APR and different ways to try to get you to forego payments and rack up interest as long as possible.
I did sales to start for the first couple of years. For a while I had the best sales in my department. They asked me what I did in a meeting. I told them, I’m honest with people. If someone works in tech, why should I push geek squad services? Get to know them, find out they have a baby, maybe they need accidental instead. Buying a new printer? Fuck the HP, get the brother and an extra ream of paper or something. You’re a single woman living alone, steady job, just want a second computer? Why do you need accidental, but maybe tech support if you willingly tell me you have gotten a lot of viruses before. I sold them what I thought would be most useful to them. Of course you know how that meeting went. “Wait, you aren’t selling cOmPlEtE PaCkAgEz?!” But my sales remained steady so they couldn’t do anything, and then I transferred to geek squad shortly after.
I’m not surprised at all they couldn’t even get the balls together to just fire you, they chickened out.
My first breaking point was the millionth time I was in the printer aisle before open on a Saturday with a manager laying into me for a half hour about how to “squeeze the last of the juice” out of people, and they dropped the “tell them you are an un-comissioned salesperson so you have no reason to take advantage of them, it disarms them, makes them trust you, you can load anything into their cart after you make them believe that” and I had a moment of clarity, and instead of going “Uh huh. Yes sir” I thought “No. I am an un-comissioned salesperson so I have no reason to take advantage of them. End of sentence.”
Genuinely, Best Buy is one of the worst companies on planet earth.