So, this article claims that moderation should be secret, so trolls can’t find sneaky ways to get around it.
But in my opinion, having moderation be completely secret allows moderators to mold the discussion to be exactly what they want it to be. That’s bad when it’s done by big corporations, and it’s also bad when it’s done by a handful of volunteer moderators on a website like Lemmy.
Fully agree. Secrecy in content moderation houses agendas
Related to this topic is Masnick’s Impossibility Theorem, Mike Masnick observes that it’s impossible to do content moderation at scale well (that is without both malicious content slipping through while false positives get taken down).
A more humorous version of the same notion is found on Masnick’s proposed Twitter content moderation speedrun. Note that Musk not only failed to not trip over all these steps, but also found new ones to trip over, and now Twitter is… well what Twitter is today.