I can increase my cellphone plan with the click of a button.

If I want to decrease it that same button redirects to a live chat where I have to talk to one of their agents.

Their agents will genuinely give you a better deal, but for some reason can’t change your plan to a lesser one without breaking your contract, causing hundreds of dollars in extra fees.

The brick and mortar agents can do it in 2 minutes with no hassle. You walk in and say I want this plan, show your id, sign the change request and you’re done.

I don’t even think they are doing it on purpose. Why would they have a button that connects me to someone they are paying to convince me to give them less money per month? They cut my wife’s bill in half because she is month to month.

It’s just Hanlons Razor. Supreme incompetence.

I worked at a grocery store and the produce department got a big load of fresh cilantro in. My eyes watered as I walked into the back room. I thought they had just done a shitty job of cleaning the floors.

He says it to get views. The only place you might hear ‘aboot’ is in Newfoundland. Aboat is I think an eastern thing as well. I rarely hear in in BC.

Dude is from Vancouver, which means he should have a PNW accent. There are some differences between Vancouver and Seattle accents but on the whole they are considered one of the most subtle and neutral in North America.

If you want the American equivalent word, ask someone to pronounce the word ‘roof’. Canadians will pronounce the ‘oo’ like in boot but a lot of Americans will say ‘ruff’ or ‘rough’.

My new connector hell is trying to find a micro usb cable to charge that one device I still have that uses it.

It’s also worth pointing out that Apple is part of the USB-IF and was one of the early pioneers of the Type C connector, so it’s not like the EU is forcing them adopt some random foreign design.