I think it definitely was a huge breakdown in academic’s to adapt to new technology, and it is at the core of a lot of the societal problems we face today. Of course, a lot of the reasons for this were by design at the hands of a few corporate actors, and they share a lot of culpability.

There are philosophical underpinnings too - a lot of academics are still caught up on modernism (which would rightfully distrust new internet sources in favor of legacy sources of proven idealistic knowledge) vs. Postmodernism, which would provide a framework to recognize the truth in these systems.

One thing to keep in mind is that computers and the internet are still extremely new, and we are still figuring them out. It has only been a decade and a half where everyone has a general purpose, internet connected computer in their pocket.