Looking forward to read about the postmortem analysis of this outage, and whether this operator had single points of failure.
I wonder if it will be anything like the Rogers outage in Canada. A bad software maintenance update made their infrastructure malfunction and so many people were offline from a few days to a week.
That page about Roger’s outage is an interesting read. Interac deserves a (lesser) part of the blame, such a critical service shouldn’t depend on a single network provider. Good practices include redundancy in different locations and backed by different network and electricity provider, or at least not share the same local power grid.
Yeah sounds like it was something similar. CloudFlare showed spikes in BGP announcements (the Border Gateway Protocol - basically how each network node knows it’s neighbours and the route through that neighbourhood) when the system went down. So Optus stopped telling the world it existed and everything updated around it, shutting it out from the internet.
It may just be a coincidence but my work voip, which is non Optus, went down for an hour two days ago. My csm software is in the cloud and uses an sms gateway, with a different company and provider. It went down twice yesterday for a few hours. I don’t recall the last time that happened. I wonder if there was some underlying telecoms issue that undermined them all at different times.
Much more likely: a roo kicked the nation’s only twisted pair line connecting a microwave link to a Chinese cargo ship, and the national dixie cup and string network went down.
We’d thankfully just disconnected from Optus (not easy, we had a commercial fibre line) a few days before this outage. They’ve been getting progressively less reliable and outages had almost become routine.
Looks like mobile network just came back online
Yup indeed it’s very annoying right now :(
I suspect some fresh faced PFY came across a dusty old router deep in a closet somewhere and made the cardinal sin of touching a piece of equipment that they do not know is the beating heart of their operations.
One can only hope that the relevant Bastard in charge of said PFY is either gone or dead.
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The silver lining is that people will now not be so quick to shift to a cashless society. ABC radio had some wanker from ANU pushing that a couple of months ago on several programs but he failed to bring up the issues of privacy and removing the control from RBA to control the money supply.
Being cashless isn’t the problem- poor systems by businesses is.
As of tomorrow, businesses are going to start building in redundancy rather than relying on one network
How does that address…
issues of privacy and removing the control from RBA to control the money supply.
Is oz going to put King Charles on the five.aud?
King Charles will not replace Queen Elizabeth II on the Australian $5 note… new design will honour First Australians instead.
https://www.abc.net.au/news/2023-02-02/australian-5-dollar-note-queen-redesign/101920798