How is this even possible in 2024? I realize Rochester isn’t exactly a major metropolis, but we’re in the middle of town! It’s not like they’re relying on Hughesnet or something.

Also, it’s not that they’re cheaping out on us either. The owners live upstairs. This is a duplex.

  • partial_accumen@lemmy.world
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    9 months ago

    If indeed the service is provided by “Radio Link Internet” as listed in your screenshot, the owner can likely fix the speed to “better” with a single phone call RIGHT NOW with the $30 more per month subscription fee to the $85 30mbps down / 10mbps up instead of what they’re probably on the $55 service plan.

    Judging from the info on your screenshot this looks like this is a WISP. Meaning if you go outside the building there is likely a small tower with an antenna on it that is aimed parallel to the ground. In the days of ISDN, these were amazingly better. In the days of fiber or even Starlink these are pretty abysmal.

  • jeffw@lemmy.world
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    9 months ago

    That’s what you get for going to America’s second best Rochester.

    That being said, people don’t normally go there for good reasons. Hope you’re healthy

    • Flying Squid@lemmy.worldOP
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      9 months ago

      I am not, I am sorry to say. It’s a very long story which I’ve retold way too many times on Lemmy. Let’s just say that I have no idea what I’ll do if this doesn’t work out.

      • jeffw@lemmy.world
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        9 months ago

        Sorry to hear that dude. I work in healthcare, so feel free to DM me if I can ever help (not clinical, so don’t ask for medical advice lol, but navigating the system or anything like that)

          • jeffw@lemmy.world
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            9 months ago

            That all sounds rough, but I’m glad you’ve had some progress! My mom has TN and has really valued going to a regular support group, FWIW.

            • Flying Squid@lemmy.worldOP
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              9 months ago

              No support group like that in my town as far as I know. Also, I’m a major TN outlier. Technically it’s ATN- the A standing for atypical. Aside from some unusual symptoms, I’m also much younger than the average person who gets it- I’m in my mid-40s and most people get it when they’re over 70- I’m also male and women get it much more often. Oddly enough, my father also had it, but in his 70s as is more normal. It also just went away for him after a while thankfully. Not for me though.

  • OsaErisXero@kbin.run
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    9 months ago

    This is your ISP’s pricing list:

    https://www.radiolinkinternet.com/Plans.html

    $55

    15mbps down / 5mbps up

    $65

    22mbps down / 7mbps up

    $85

    30mbps down / 10mbps up

    Call

    -other speeds up to 1000mbps Wireless are available-

    They’re a rural fixed wireless provider. I don’t understand why they would try to serve the middle of the town.

    I would personally consider getting a refund, but the hotels there aren’t that much better for speeds. The city /does/ have good internet access available, i don’t understand why nobody purchases it :(

    • Flying Squid@lemmy.worldOP
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      9 months ago

      I don’t get it either. I am doing a little better tethering my notebook to my phone using the local data, although I don’t think it’s 5G. Unfortunately, I have an iPhone and a Linux notebook and I can’t seem to figure out a way to get the notebook to connect to the iPhone via WiFi. I can only use it tethered via USB. Which means that if I want to go into another room and not lose internet, I need to carry them both around. Annoying, but at least the internet is faster. I should have thought of it earlier.

      • Ranvier@sopuli.xyz
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        9 months ago

        This is bizarre, I looked and Rochester Minnesota has multiple high speed providers, including two that offer fiber.

        And the isp you have is a wireless isp that doesn’t even list Rochester as within its coverage area, they’re intended to serve more rural areas west of the city. On their map it gets close to but not quite in Rochester, but maybe they’re still able to access it (slowly) since it’s a wireless provider.

        I’m guessing this is a whoever owns your Airbnb problem rather than a Rochester Minnesota problem. I don’t understand why they would be paying for this rather than use any of the readily available high speed options there.

      • fhqwgads@possumpat.io
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        9 months ago

        It is and it isn’t, those are pretty standard fixed wireless rates. It’s largely used in pretty rural areas where you wouldn’t be able to get fiber or cable or often even DSL. They compete against things like hughesnet that’s more expensive and has something like a 15gb data cap. Or starlink for $150 a month and $500 of equipment and the weight on your soul of giving Elon money.

        They often run wireless backhauls for tens of miles across multiple towers so bandwidth is pretty limited and setup and maintenance is somewhat specialized. Like yeah if you can get cable or fiber do that it’s way better. But when there’s no other option is not that bad all things considered.

        • calmluck9349@infosec.pub
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          9 months ago

          Its still expensive. I get better speeds from 5g/LTE. I live in very rural farm town usa. My LTE is through T-Mobile for $45/mo and average speeds of 80x20mpbs. Peaks around 200mbps down and 180upload.

          I do have the antenna pointed directly at the tower above the tree line.

          Wave form antenna kit - $400 Spitz modem - $400 But my only alternative was starlink so the ROI on this setup was real fast compared. I also have a Verizon simcard as a hot fail over. But that Sim is data capped. I work from home in IT so I need the Internets.

          Ive thought about side hustling my setup and selling it to my neighbors. But it would just congest my tower more… Lol

          • fhqwgads@possumpat.io
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            9 months ago

            Often they serve areas where there’s basically no cell coverage. That’s why we used them when we did after trying a number of antennas and boosters. We’ve had neighbors put up 12m towers in conjunction with the WISP to get service.

  • willow@lemmy.blahaj.zone
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    9 months ago

    I’m nearby rochester and used to have radiolink. Honestly you’re lucky it works. Never had a worse experience with an isp before

  • Hideakikarate@sh.itjust.works
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    9 months ago

    I both love and hate that app because it has shown me how absolutely abysmal cellular speeds are at “peak” hours (which recently has expanded to most of the waking hours). Some days the test can’t even progress because the towers (I’m guessing) are so congested with other people trying to enjoy their lunch break. On the other hand, I love seeing the 5G-UW pop up on the phone and getting 2gb download speeds. I don’t see it often enough.