• Halosheep@lemm.ee
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    1 year ago

    As all this unfolds, I am more drawn towards the opinion that I don’t care that much about the GN call out, because those things can be fixed. I just don’t care that much about tech entertainment being dry as bones to ensure accuracy, but am a lot more concerned about the posts from ex-employee Madison about how she was treated.

    Sounds like they have made themselves a bit of a mini Blizzard culture. Crunch and sexism abound.

  • VisuallyHuman@lemmy.world
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    1 year ago

    Im beginning to wonder, if Luke left the video production side of LTT because they truly were working staff like animals to pump out videos and he finally decided “yeah im going back into development type work again…” Then made floatplane and got LTT to be his biggest investor. 🤔

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    My biggest complaint is how Linus is still saying he’s not sorry about what he did, at least it doesn’t seem genuine, instead he is still apologizing that he didn’t realize what the community wanted.

    He shouldn’t care what the community wants. He should always strive for accurate data, ethical partnerships, and correcting mistakes when they still make it through because they always will.

    Linus is doubling down on his opinions, hiding mistakes, doing the bare minimum to fix them, and needs public outcry and the heavy hand of the other executives in LTT to see any course change.

    • Gladaed@feddit.de
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      Accurately presenting your past opinions and weaknesses is not weakness. You can recognise your error while accurately describing your past actions.

      You may want to change your actions depending on new information though.

      • Dashi@lemmy.world
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        I went down this rabbit hole last night. This dude accurately summs it all up in about 10 minutes. First 10 minutes of the video

        https://youtu.be/XH6zCNR0SZ4

        If you have time there are more, longer, videos in the video description

      • KorokSpaceProgram@artemis.camp
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        1 year ago

        Linus Tech Tips, a large YouTube tech channel, has faced backlash after GamersNexus posted a video detailing their increasingly flawed videos focusing on quantity over quality. LTT releases videos multiple times a week, but these videos almost always have errors that are later corrected or are not noticed by LTT. This results in lower quality videos that can sometimes be misleading (especially product review videos). These criticisms had been expressed by many viewers of LTT prior the GamersNexus video. GamersNexus is also a popular tech channel and amplified these criticisms with the release of their video.

        Other criticisms of LTT are that their packed release schedule overworks their employees and their corporate culture is hostile towards stressed employees. These criticisms were merely speculation until a former LTT employee posted on X (formerly Twitter) a detailed account of why they decided to leave the company. Their allegations detailed overworking, harassment, and their declining mental health due to their job at LTT.

        • planish@sh.itjust.works
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          GamersNexus does probably more research than a video deserves though. I’ve always found the accuracy levels of the LTT videos acceptable; I think GN might be sort of spuriously demanding rigor here.

          Harassment is no good and must be stopped, though.

          • MotoAsh@lemmy.world
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            Some of GN’s criticisms do come off as nit-picky, but remember: This is a response to someone at LMG saying they do a better job than GN or Hardware Unboxed. OFC Steve’s obsession with detail would come out on full display when it was insulted like that.

      • some_guy@lemmy.sdf.org
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        1 year ago

        Do what I do. Don’t care about the things that you don’t care about.

        Although watching this since yesterday has been somewhat entertaining. Seems like a public figure stepped on his dick.

        • naught@sh.itjust.works
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          Fucked up hard = published numerous videos with inaccuracies and errors due to tight timelines and QA that was not rigorous enough. Also they fucked up communication and sold a prototype at auction. These are mistakes and journalistic ethical issues.

          From what I can tell, they have owned up to most of that.

          The more serious accusations come from Madison Reeves who not only claims she suffered from being worked like a dog, but also severe sexual harassment and other awful behaviors. LTT put out a statement that they had hired an external investigator and would take corrective action based on the findings.

          Now, LTT is for sure in the wrong here, but what have they done wrong since? It seems they are taking the criticism seriously, despite Linus’ initial understandable but unacceptable emotional reaction. Curious to hear!

          edit: not sure why my summary of events is garnering a negative reaction 😅

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            The problem with inaccuracies on a channel like this is they are basically purchase influencers. One of their wrong graph shown some GPU was 3 times faster than other while it was around 15% faster only in reality. They kept selling the trust me bro attitude on every media and it turned out you cannot really trust them. With big power comes big responsibility.

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            Perhaps I’m biased, but “hired an external investigator and would take corrective action based on the findings” translates to “distract folk until the spotlight is off us, so we can then sweep the problem under the rug and go back to business as normal.”

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            If you do something wrong, like publish wrong info, and then are OK with that wrong info being published… CONGRATULATIONS!! You just did something unethical.

            Ethics does not require you to “do ethics”. It requires you to do respectable work. You do not get to decide to avoid ethics.

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              Totally agree. See my comment where I mentioned numerous mistakes and ethical issues. They will be publishing new standards and guidelines and channels to report inaccuracies apparently to address this.

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        In one of their videos one of the employees said they do better and more accurate GPU tests than other YouTubers called Gamers Nexus and Hardware Unboxed. Then of course those mentioned YouTubers started to hit back and show how often LTT is wrong and makes wrong assumptions, because they don’t do proper due diligence. Since they have to release several videos per week. Gamers Nexus also exposed that LTT auctioned off a prototype GPU cooler from a small startup. But they had no permission to sell the unit. It was only for reviewing. The startup even asked to get the unit back several times. Linus, the owner of LTT, then released a non-apology. Afterwards a former employee came out and told why she left the company and it turns out the work environment is very toxic at LTT. She also reminded everyone that pettiness by Linus caused his fans to harass a small YouTuber called MindChop. Who eventually committed suicide. He fell into a depression because of the harassment and later his mom also committed suicide. She couldn’t bear the loss of her son.

        • Kecessa@sh.itjust.works
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          Can you point to the comment by Madison about the MindChop thing? As far as I can see she never brought it up.

        • Micromot@lemmycook.de
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          There is no actual proof for the suicide of the son and the mom, would love to see actual proof if you have it but i wouldn’t really use this as an argument. I admit his behaviour was too much but pointing the blame for the suicide of a child is also too extreme

          found this twitter post about it: https://twitter.com/reddit_lies/status/1691895748286177765 Just realized that Twitter account is quite stupid but I still can’t find any evidence for it being true or not

          Edit: I don’t know if I want to believe if MindChop truly did what the reddit post is talking about, but I feel like Linus wasn’t at fault for his community bullying the Owner.

          Another thing I just found: https://www.reddit.com/r/LinusTechTips/comments/15sjv78/for_anyone_wondering_why_madison_stayed_silent/jwfeg5a/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

          This whole thing is very complicated and I am not trying to discredit the madison allegations with this, they are a completely different topic

          • MotoAsh@lemmy.world
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            THAT whole thing SHOULD NOT be included in this round of criticism. NO ONE is responsible for everything their fans do. That was a messed up situation that LTT only happened to be involved in. Most of their angst and trouble came from a terrible YT media group (not LMG) pulling their small channel around.

        • Katana314@lemmy.world
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          Small note on the cooler subject; the cooler was auctioned to charity - they didn’t keep the money for themselves.

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            Love that they clarified that after being called out, as if that somehow makes it more acceptable. “See? It was to charity guys, you think making money for charity is a bad thing?” While still missing the mark completely and refusing to send said prototype back.

            Talk about moving goalposts. They fucked up.

            • Katana314@lemmy.world
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              It’s still a bad mistake, absolutely. If the cooler hadn’t been sent out already, I’d call it malice. I don’t think they’re claiming themselves blameless, just admitting that while they’re dumb, they’re not greedy.

              • MrBusiness@lemmy.zip
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                Idk, taking someone else’s property, when not given permission, for your own tax deductions still sounds pretty shitty

                • Alexstarfire@lemmy.world
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                  Do people still not understand how donations/charities work? If they sold it for $100 and donated $100. Yes, they technically get a tax deduction. But it doesn’t change how much profit they made. If they had tossed it in the trash they’d still have the same amount of profit. They just aren’t paying tax on the $100 they sold it for because that money is being donated.

                • moody@lemmings.world
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                  You don’t get to claim a tax credit on someone else’s charitable donations. In this situation, the buyer gets a proof of donation that they get to claim on their taxes. It wouldn’t be LMG deducting it.

          • SeaJ@lemm.ee
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            That’s even worse. Giving charity stolen money is pretty fucked up.

        • Subverb@lemmy.world
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          “Several videos a week”.

          Twenty-five (25) videos a week. Five a day, four if they work weekends which they likely do. Plus the WAN show and other social media. Their velocity is far too high for accuracy to be a priority. As their own employees said in their video, they wish they had more time. And as Linus himself said, their velocity is so high that the instant they publish a video it has to be forgotten because they have to turn to the next one.

          • MBM@lemmings.world
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            Holy shit, I can’t wrap my head around channels that release more than one video a day

            • Rinox@feddit.it
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              It’s still mostly one per day per channel, more or less. It’s just that they have many channels

            • CoderKat@lemm.ee
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              They have like a hundred employees, which makes it a lot easier to figure out. Though some of those employees aren’t directly involved in creating videos, such as doing accounting or creating the many kinds of custom merch that they sell.

              They have a bunch of employees doing specialized roles. Not just the usual roles like editing or writing, but they also what they call a “lab” that does stuff like identify findings about tech. But even with so many employees and all the specialization, they’re still clearly rushing. Eg, if they make a massive error, rather than fix it and do a reshoot, they’ll release it with the error, which is a terrible approach.

              That’s exactly what happened in their biggest controversy with an expensive water block cooler. They used a completely wrong graphics card despite knowing that it was completely wrong and with an incompatible motherboard, then spent most of the video bad mouthing how it didn’t fit the motherboard or card instead of recognizing that they needed to just identify a compatible board, find the right card, and redo the shoot.

              • foo@programming.dev
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                The next video might have him lose the plot and have an existential crisis on camera over a 15 hour rant

      • h14h@midwest.social
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        LMG (Linus Media Group) was making careless mistakes and publishing a lot of inaccurate data, sometimes going as far to not recommend or label a product as “bad” after misusing it. This was likely due to an unnecessarily rushed pace of video releases that came from prioritizing sponsor revenue over accuracy, which many feel is a pretty massive ethics breach for a news outlet that is marketing itself as a home for highly objective, data driven content (LTT Labs).

        Gamers Nexus called out this behavior in a 40 minute video which kicked off all the drama, and Linus posted a kneejerk response on the LTT forum where he largely defended his behavior and conclusions and badmouthed Gamers Nexus for going public with these criticisms instead of sharing them privately.

        A few days later, LTT put out a video that was almost entirely LTT leaders other than Linus admitting how bad everything was, sharing some details on their processes, and committing to being more transparent & taking a week off uploading videos to rework things. But the video also included some tone deaf moments, like a plug for merch and Linus talking for a bit where he sort of apologized but didn’t really talk for long enough to acknowledge all of his fuck ups. He did say “I’m sorry” at one point which was pretty meme worthy.

        The video was also monetized when it went up and the description had links to their merch store in it, which people called out as slimy and LTT subsequently removed.

        Different people have different conclusions – some think it was a total non-apology, but I personally am satisfied. To me all their issues were the result of bad processes/automation run amok, so their commitment to reworking their processes and being more transparent about them with the community is exactly what I wanted to see.

        But that’s just me – I think there are many valid conclusions that can be drawn from this.

        Edit: There was also a reddit post on Reddit made by a former employee, Madison, that made allegations of sexual harassment. If true, these would be extremely damning, and to my knowledge LMG has not spoken on them yet. I also am just learning about this, so I don’t know whether these statements have been corroborated by anyone.

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    I get that this is just a meme, but comparing YouTube drama to the reckless behavior of a multi-billion dollar oil conglomerate causing incalculable amounts of ecological damage feels like a bit of an overreaction.

    • sverit@feddit.de
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      I think it’s only comparing the same impression of a fake apology, only to calm down the crowd.

    • narp@feddit.de
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      Sexual harassment allegations are not “drama”. And anyways, the comparison is in the way they apologize and not the damage they have done.

      • Bantha@feddit.de
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        Dafuq what did I miss??? I thought the criticism was about data inaccuracy and overworking (which they addressed in the apology video (whatever that means))

        • BeefDaddySupreme@lemmy.worldOP
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          Two other items happened, the bringing up of a story of a kid commiting suicide supposedly due to Linus fans? (Vague) and claims of hostile work environment and sexual harassment and assault from a former employee within a 24-48 period

          • Acedelgado@artemis.camp
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            The issue with the suicide wasn’t at all Linus’s fault and is just being thrown around sensationally to make him look as bad as possible.

            Linus’s old workplace, NCIX (kind of like Canadian Circuit City) went out of business, and he went to the out of business auction to try and get the YouTube silver play button from the NCIX youtube channel that he had started. A young dude that has started his own youtube channel that got screwed out of his own silver play button won the auction, and he just wanted to have one since the marketing network his channel was a part of screwed up and he didn’t get one from YouTube despite earning it. Linus approached him and asked to buy it back from him, and the guy agreed. But after Linus saw his YouTube channel and understood his situation, he decided to let the guy keep it since he was being cool about Linus paying him for it at cost of the winning bid, and not trying to extort anything from Linus.

            https://m.youtube.com/watch?t=545&v=cDZfh5IjGv8&feature=youtu.be

            But his fans got upset anyway since they’re bored teenagers, and started harassing the guy constantly to give the play button to Linus. When he found out, he told the community to stop-

            https://twitter.com/LinusTech/status/973694443902533632

            But of course they didn’t, and eventually the guy stopped making videos. He was already depressed and bullied at school and his personal life, and according to the reddit post by his father, he took his own life a couple years later, and his mother ended up committing suicide as well because of it.

            I’m pretty angry about the whole situation and the allegations of harassment, but trying to pin a double suicide on a person that didn’t cause it for article clicks and up votes is just sickening and unethical, IMO. Linus already has plenty to answer to, but piggybacking off of the recent controversy to try and pin an incredibly sad and serious situation on him that he didn’t cause is a disgusting move by shitty media outlets.

        • FoxAndKitten@lemmy.world
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          After tech Jesus posted that, a former employee came out about all sorts of stuff about the work environment were pretty horrible

    • Gamey@feddit.rocks
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      True, there are probably better companies with a toxic work environment, uncompetent managment and rushed products but I can’t think of one rn, well except VW but that’s over the top too.

    • XTL@sopuli.xyz
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      It’s actually being compared to a South Park episode that parodies damage control.

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    “We fucked up, and that’s why I’m here to cry about people being mean to me on the internet again. Also I’m super not sorry and it definitely will happen again” -Linus

    • CoderKat@lemm.ee
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      Really it’d be like, “I’m sorry… Just like this segue to our sponsor!”

      They can’t put out a statement without a segue. It’s just not allowed! They love that word.

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        Even their apology video with the dbrand plug-in at the end, pretty cringey. They’re like that Key and Peele slap ass skit, they need to plug-in their sponsors like an addiction. If they wouldn’t have mentioned which sponsor, then yeah stupid joke to lighten the mood, but they had to mention dbrand.

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          I wonder why Dbrand would even offer? That’s pretty messed up and certainly makes me think less of them.

    • JohnDClay@sh.itjust.works
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      You got that from the video? The comment was hot headed, but I thought the video was the best they could have done.

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        LTTSTORE.CUM

        "And a message from our sponsor! Just kidding…

        DBrand did offer though. :D

        You can watch our progress transparently… on floatplane"

        Is all I loosely heard from it. Shame his newly appointed CEO has to deal with this, I feel like he should have been the only one in the video. It would have put extra value and emphasis on his message, and cut out all the blame passing and job title responsibilities; they could have dealt with all the other stuff separately. They shouldn’t need to put their staff out there to dry like that (even if they’re management), the issue is blatantly deeper rooted.

        If they’re trying to address their accuracy, management processes, or talk about video content burnout that influence their staff and viewers, it should have been short and sweet They should have posted an update video too show us the progress. Not make promises and jokes and put half of it behind a paywall.

        They wrote and uploaded their apology so quickly, they didn’t even let the fallout settle before more controversy came inevitably to light. Now they need to eventually address that in a video too seeing as there’s an investigation. Though it would have been hard to comment on year old incidences without an investigation to be fair.

        I was told that when making apologies don’t use too many if at all any reasons… Justifying your action with excuses means you felt there was an exception. They shouldn’t have gone into specifics and just said “God damn we really ballsed that one up”.

        • 7heo@lemmy.ml
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          Redacted.

          Thanks for not contributing to giving LMG more cash and sending the wrong signal.

    • Holzkohlen@feddit.de
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      He got offered that much for the company? Yeah, I’d be sipping cocktails on the beach by now.

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      For absolute sure. But even if he didn’t sell the company, he’s got enough money to never step foot there again - go watch Shrek 3 with the kids in the theater room of their mansion or something.

  • 🇰 🌀 🇱 🇦 🇳 🇦 🇰 ℹ️@yiffit.net
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    I have a feeling of “I told you so” because I had mentioned how LTT always just felt like shills and something about Linus just didn’t sit right with me years ago when I first started hearing about the channel and decided to check it out. I couldn’t prove anything, you know. I just had this gut feeling about how things were presented, the way he talked, etc that things weren’t what they seemed and he’s probably a fucked up guy behind the scenes.

    Turns out I was right.

    • JohnDClay@sh.itjust.works
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      That has nothing to do with being a shill. As far as I know, lmg still fiercely preserves is journalistic integrity, often cutting ties with brands that try to pressure them.

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    I don’t watch LTT or indeed hardly anything on YT, so I’m not about to sit through a teary YouTube apology video.

    I assume it’s the usual “sorry not sorry” arse covering job?

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      First one was. Second one not so much. It also outlined what actions they plan to take to improve things. We’ll see how it going.

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        If you only see the Linus bit, the second hasn’t changed that much, he was still trying to justify it and to feel like a victim.

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        What’s the second one I only saw the one on their YouTube channel

        • Lazz45@sh.itjust.works
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          That is the second. The “first” was linus going on an unhinged rant and shirking blame on the LTT forums

          • Alexstarfire@lemmy.world
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            Well, and the stuff on the WAN show. I don’t watch it so I only saw highlights.

            The timeline as far as I can tell is non-apology on the WAN show, Gamers Nexus releases video calling out Linus on a bunch of stuff, Linus’s breakdown in the forums, the last video on LTT.