• DarkroomDoc@lemmy.world
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    1 year ago

    Never understood the reasoning. What’s their motivation to slow walk it? Are they trying to get in 2-3 more spam emails before you are unreachable?

    • HipX@lemmy.world
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      1 year ago

      Assuming they do it correctly, you get added to that brands unsubscribe list. They then need to share that list with all their email partners. The email partners download yoaded lists once per week, so it can take that long to stop receiving emails.

      If it’s a site that does all their own email you shouldn’t get any emails after unsubscribing.

      • HipX@lemmy.world
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        1 year ago

        There could also be two unsubscribe links - to be for the brand and one for the company emailing you.

      • unwinagainstable@lemmy.world
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        1 year ago

        It definitely does not always go through. I usually end up unsubscribing by any means available and blocking emails on top of that

  • Gray@lemmy.ca
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    1 year ago

    I’ve just stopped unsubscribing from email lists these days and instead I mark them as spam on Gmail so that Gmail can identify what they are for everyone else. Saw an article a while back with political fundraiser people begging people to stop marking them as spam and its just like, that’s what happens when you keep subscribing me to new lists I never signed up for after I unsubscribe from the ones I’m on. If I go out of my way to inform you that email spam won’t convince me to donate (which I do plenty of on my own without prompting) then you should listen to me.

  • noUsernamesLef7@infosec.pub
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    1 year ago

    In the U.S., the CAN-SPAM act requires companies to honor your opt out/unsubscribe request within 10 days. For particularly agressive mailing lists that don’t honor unsubscribes I will happily report them as spam to my email provider, report them to the FTC, and send a cease and desist letter I generated with chatGPT to their legal@example.com mailbox.

    • lemmyvore@feddit.nl
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      1 year ago

      In the EU, GDPR has made spam levels drop, and when the occasional one gets through the unsubscribe link works instantly because they don’t want you to get to the point of asking “wait where did you get my address”.

      • Valmond@lemmy.world
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        1 year ago

        Yeah people bashing Europe but we actually have a lot of good things.

        Now get your pitchfork and get down in the street as usual!

  • firepenny@lemmy.world
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    1 year ago

    Building and setting up emails, email lists, and opt lists/forms shouldn’t take days. It should be automated and done the very second a recipient opts out. If they don’t then you should be trusting them with your business.

    Source: it’s my day job.

    • DogMuffins@discuss.tchncs.de
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      1 year ago

      It’s pretty rare I see one that’s not from mailchimp these days.

      Opting out seems pointless. In a few months there will be a new intern who starts over by exporting contacts from Outlook.

      • firepenny@lemmy.world
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        1 year ago

        Most bigger corps are using paradot these days. I know I’m paradot there are settings to delay opt outs.

  • Athos@lemmy.world
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    1 year ago

    Signed up to email list despite clicking you didnt want to receive promotional emails

    1. Unsubscribe from this email list
    2. Need to fill out questionnaire as to why you want to unsubscribe from email list that you never asked to be subscribed to
    3. dont select an option and just press next
    4. Error: you must select a reason for unsubscribing
    5. Click random option and press next
    6. Are you sure you want to unsubscribe?
    7. Click “yes”
    8. Website lags, “error, we are unable to unsubscribe you at this time. Please try again later”
    • alertsleeper@lemmy.world
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      1 year ago

      You hadn’t selected a reason, so they knew it was a mistake. They are looking out for you mate, you should thank them