It is the full quote and OP is not misunderstanding its meaning.
https://en.wikipedia.org/wiki/The_customer_is_always_right
You’re thinking of a later retort that was added to try to change the quote.
No it didn’t. It always referred to customer service.
No it’s not. The original coined saying is, “The customer is always right.” “In matters of taste” was added much later to try to temper the idiocy, and has never really widely caught on.
Same. I sort Lemmy by new and like most of the posts. On reddit, new is all AskReddit drivel.
My Lexus has a digital speedometer in the center, surrounded by an arc they can be used to show RPM or fuel efficiency.
“The customer is always right” is a bad maxim, just like “caveat emptor” that it replaced was a bad maxim.
A better one should be something like, “Valid customer complains should be taken seriously.” Sometimes business do something wrong and should have to fix them; other times, customers are full of it and should be informed as such.